Our company offers a comprehensive EPOS (Electronic Point of Sale) Technical Support, Service, and Maintenance package aimed at helping businesses with their EPOS systems. Our team of experts is highly trained to handle any technical issues that may arise with your EPOS system, ensuring its smooth and efficient operation.
We provide technical support to businesses with any technical issues related to their EPOS system, including troubleshooting hardware and software problems, diagnosing faults, and resolving any issues quickly to minimize downtime.
Our EPOS Service and Maintenance package involves regular checks, upgrades, and maintenance of your EPOS system to ensure optimal performance. We keep your system up to date with the latest software and security updates to prevent potential issues and minimize the risk of downtime.
Our goal is to help businesses maximize their EPOS system’s potential, ensuring efficient and effective operation. With our service, businesses can focus on their core activities, leaving the technical aspects of their EPOS system to us. Our team is available 24/7 to help whenever you need it, ensuring that your EPOS system is always up and running.
Zintek boasts a fully equipped Service Centre that offers hardware repair down to component level, firmware updates, and resolution of security issues on a broad range of EpoS equipment. Our expertise extends to:
- Barcode scanners
- Touch screen till terminals
- Receipt printers
- Cash drawers
- Card readers/Magnetic Swipe Readers
- Customer display units
- Chip & PIN readers
Our Zintek helpdesk team provides professional support via phone and advanced remote support software. We can remotely log onto your –EpoS terminal to troubleshoot problems, and offer advice on system configuration or changes you want to make to your EPoS terminal or back-office solutions, no matter how big or small.
We provide full support contracts with unlimited telephone, remote, and on-site support, including ad-hoc call-outs and pay-as-you-go remote and telephone support. Rest assured that with Zintek, your EpoS system is in good hands.